Policies
COPYRIGHT 2015 Toshiba Tec Thailand, ALL RIGHTS RESERVED. No part of the material contained in this website may be reproduced, modified, distributed, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying, recording, or otherwise without prior written approval of Toshiba Tec Thailand.
TERMS OF USE
BY USING THIS WEBSITE YOU AGREE TO THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT USE THIS WEBSITE.
ONLY SANCTIONED USES OF THIS WEB SITE
This website is for your own personal and non-commercial use, and you agree to use this website for lawful purposes only. You will not import or export any information to or from this website which is unlawful, threatening, abusive, fraudulent, offensive, harmful, obscene, defamatory, inciting, hateful, racially, ethnically, or otherwise objectionable, in violation of any person’s rights of publicity, or contains worms, Trojan horses or any viruses of any kind, either now known or hereinafter discovered, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.
You will only provide truthful information, and you will keep your account updated so that your information is always truthful, accurate and complete. Any information transmitted to us is governed by our Privacy Policy. Any material, information or other communication you transit or post to this website will be considered non-confidential and non-proprietary (“Communications”). Toshiba Tec Thailand will have no obligations with respect to the Communications. By making Communications on this website, you grant to Toshiba Tec Thailand a perpetual, royalty-free, fully paid-up, world-wide license to use, distribute, sublicense, lease and market (directly or indirectly through agents and distributors), display, perform, modify and have modified, reproduce, copy and have copied, publish and prepare derivative works thereof in any form and format and in any media in existence or hereinafter developed, the Communications and any and all information contained therein. Toshiba Tec Thailand and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the Communications and all data, images, sounds, text, and other things embodied therein for any and all commercial or non-commercial purposes.
You may link to third party websites. Such linked websites are not under the control of Toshiba Tec Thailand is not responsible for the content of any linked website or any link contained in a linked website. Toshiba Tec Thailand reserves the right to terminate any link or linking program at any time. Toshiba Tec Thailand does not endorse companies or products to which it links, unless expressly stated otherwise. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.
You may provide links to our website from other websites provided that (a) you link only to our website’s home page, (b) you do not remove or obscure, by framing or otherwise, any identifications, advertisements, copyright notices, or other notices on our website, (c) you give Toshiba Tec Thailand notice of such links via e-mail or certified postal mail, and (d) you discontinue providing links to our website if requested by Toshiba Tec Thailand.
SPECIAL RULES FOR INTERNATIONAL USE
If you are an International user, outside of the Thailand, you agree to comply with all local rules regarding on-line conduct and content.
DISCLAIMER OF WARRANTIES
The materials available in and on this website, including materials in linked sites directly or indirectly accessible from this website, are provided “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ALL IMPLIED WARRANTIES OF MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT. IN ADDITION, THIS WEBSITE DOES NOT REPRESENT OR WARRANTY THAT THE INFORMATION ACCESSIBLE VIA THIS WEBSITE IS ACCURATE, COMPLETE, OR CURRENT.
We do not warrant that the materials on this website, or any site directly or indirectly accessible from this website, will be error free, free of viruses, worms, Trojan horses, defamatory, obscene, or other harmful material. You assume the entire cost of any necessary service, repair or correction.
LIMITATION OF LIABILITY
Under no circumstances shall we, nor our affiliates, agents, suppliers, directors, employees, or other representatives be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential, or other damages (including without limitation lost profits, lost revenue, lost data, loss of or damage to property, or any other similar economic loss), whether in contract, tort, or otherwise, arising out of (i) the use, or inability to use the materials available in or on this website, or any linked website, even if we are advised of the possibility thereof, nor for any claim by a third party; (ii) the cost of procuring substitute goods or services resulting from any goods, services, data, or information purchased or obtained, or messages received or transmitted from your use of this website; (iii) any other matter relating to this website.
BECAUSE SOME STATES DO NOT ALLOW THE TOTAL EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
You agree to defend, indemnify, and hold us and our affiliates harmless from and against any and all claims, losses, liabilities, damages and expenses (including attorney’s fees) arising out of your use of this website.
COPYRIGHT
You shall not copy, use, modify transit, distribute, reverse engineer, or in any way exploit copyrighted or proprietary materials available in or on this website, except as expressly permitted by the respective owner(s) thereof. All content included in or on this website, such as text, graphics, logos, button icons, images, audio and/or video clips, and software is the property of Toshiba Tec Thailand and are protected by Thailand and International Copyright laws.
TRADEMARK
All trademarks, trade dress, service marks, and trade names in or on this site are the marks of the respective owner(s). Any unauthorised use is strictly prohibited.
PATENTS
This website and its contents are covered by one or more of the following patents:
- OUR RIGHT TO MONITOR
We may electronically monitor any areas of this website and may disclose any records or electronic communication of any kind (i) to satisfy a government request, law or regulation; (ii) to protect our rights or the rights of other users, sponsors, affiliates, licensors and licensees; (iii) to protect our ability to maintain and operate this website.We may, upon notice, investigate any alleged infringement, defamation, violation of these terms of use, illegal, or offensive material or communication on the website. Upon determination that any violation of any right has occurred, we may, at our sole discretion, terminate or suspend all privileges you currently hold in connection with our goods and services, or request that you remove the offending material.
- CHOICE OF LAW
These Terms of Use shall be governed in accordance with Thailand copyright laws, excluding its conflict of laws provisions. We reserve the right to add, delete, or modify any and all of these Terms of Use at any time, with or without notice. Any controversy or claim arising out of or relating to these Terms, or the breach thereof, will be settled by binding arbitration conducted before one arbitrator who is knowledgeable in computer and cyberspace law. The website of any such arbitration shall be selected by Toshiba Tec Thailand. The arbitration will be conducted in accordance with the then applicable Commercial Arbitration Rules. The award rendered by the arbitrator will be binding and conclusive on the parties and judgment upon any such award may be entered in any court having jurisdiction thereof. Each party will bear its own costs and expenses associated with the arbitration, including fees and expenses of counsel. The arbitrator will not be empowered to award punitive damages to either party.
About this policy
The protection of your personal data is of great importance to Toshiba Tec (Thailand) Co., Ltd. (“Company”, “we”, “our” or “us”). This privacy policy (the “Privacy Policy”) intends to inform
you about how we, as data controller, collects and processes your personal data that you give or disclose to us. We also act as data controller when we process your personal data received or
obtained through third parties. This Privacy Policy applies to all persons who may have come into contact with the Company, this includes employees, job candidates, our clients, and site visitors. Please read the below Privacy Policy carefully and do not hesitate to contact us if there is any issue you are unclear about.
What is personal data?
Under Thailand’s Personal Data Protect Act of 2019 (“PDPA”) Personal Data refers to any information relating to a natural person, which can identify such person directly or indirectly, but
excluding the data of a deceased person.
How do we collect your Personal Data?
We may collect Personal Data directly or indirectly from:
- you (i.e., when you fill in forms displayed on the Website);
- cookies or other electronic communication terminal equipment or your Internet browsers;
- our business partners or other entities in our group; and
- government bodies or other organizations.
What kind of your Personal Data do we collect and hold?
The Personal Data we collect, and hold will vary depending on what we require to perform our functions and responsibilities. In all cases, we will ensure that your personal data we process are
adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. It may include:
- information about your identity (e.g. name, surname, ID photo, date of birth, details of identification card, passport information and official identification card and driver’s license)
- name, address and contact details (e.g. phone, email, fax number and other information which may be available on your business card)
- information about your personal circumstances (e.g. age, gender, marital status educational history, working experience and occupation (mostly applicable to job candidates and employees))
- information about your criminal records
- your health data, if required (most applicable to job candidates, employees and service providers)
- information about your financial affairs (e.g. payment details, bank account details, and information about business and financial interests);
- information about your satisfaction on our products and services;
- certain information about your hardware and software including, your IP address, browser type, operating system, access times and referring website address;
- video or photographic records of your physical features when you enter the Company’s premise and your vehicle registration plate number under the same scenario.
How long will your Personal Data be held?
We will retain your Personal Data for as long as it is necessary or relevant for our business purpose, but not exceeding [10 years] after our last service provided to you or when your employment relationship with you is terminated. We may, however, store your information longer than that if required by law.
How do we use and disclose your Personal Data?
We will use or disclose your Personal Data for the following purposes:
- to carry out our direct or indirect obligation arising from any contracts;
- to provide you with the information, products and services that you request from us (e.g. sale transaction, after-sale service and warranty claim);
- to notify you about changes to our service;
- to ensure that content from our website is presented in the most effective manner for you and for your computer;
- to process recruitment in case where you apply a job with us;
- to process the periodical health checking as provided in your employee benefit plan (applicable to job candidates or employees only);
- to expedite the processing of your Personal Data;
- to comply with the applicable laws;
- to protect our rights or pursue available remedies;
- to proceed with business operations, such as organizational restructuring or similar proceedings, such as in an event of bankruptcy, insolvency etc.
Subject to your prior consent, we might also use your Personal Data:
- to provide you with information about our other products and services that may be similar to those that you have already purchased, enquired about or otherwise expressed an interest in;
- to improve our sale promotional activities and our research and development including product;
- to conduct online marketing activities;
- to conduct background and reference checks to verify the information provided to us;
- fraud and security prevention; and
- to disclose to other entities in our group.
We will not give your Personal Data to anyone else without your consent, or if such giving falls
within the relevant exceptions under PDPA.
To whom might your Personal Data be disclosed to?
We will take reasonable steps to protect your Personal Data against unauthorized disclosure. Subject to the provisions of the applicable laws, your Personal Data may be disclosed, for the purpose listed above, to the following entities or parties:
- Any member of our group including our subsidiaries, related corporations and affiliates and with our ultimate holding company and its subsidiaries;
- Business partners and suppliers;
- Sub-contractors, if they are required;
- Advertisers and advertising networks;
- Prospective seller or buyer of any business or assets;
- Our professional advisers such as consultants, auditors and lawyers;
- Entities providing insurance and warranty services, asset management company, banks, company providing housing loans;
- Hospitals, in case of employees, that we retain for periodical health checking;
- Outsource service providers, for example, providers of employee payroll services or agencies that the company has retained for purpose of arranging business trips for employees
- Public and governmental authorities; and
- Any other party to whom you authorize us to disclose your Personal Data.
How do we disclose your Personal Data to overseas recipients?
Should your Personal Data be transferred out of Thailand, we will pay special attention to how your Personal Data is proceeded, we will only provide your Personal Data to an overseas recipient
if we are legally allowed to do so under PDPA or other applicable laws. For each of these transfers, we will make sure that we provide an adequate level of protection to the data transferred.
How do we assure quality of your Personal Data?
PDPA requires us to take reasonable steps to ensure that the Personal Data we hold is safe and secure. We are also required to take reasonable steps to ensure that the Personal Data that we
collect is accurate, up-to-date, and complete. This may include correcting your Personal Data where it is appropriate to do so.
How do we secure your Personal Data?
We aim to protect your Personal Data from loss, unauthorized access, use, modification or disclosure, and against other misuse. If a data breach occurs, such as when Personal Data that we hold is subject to unauthorized loss, use or disclosure, we will respond in line with PDPA. Our response may include making notifications to the supervisory authorities and communications to the affected data subjects, which might include you. We will aim to provide timely advice to you to ensure you are able to manage any data breach which is considered high risk that may affect your rights or freedom (e.g. financial loss or otherwise that could result from the breach). When it is necessary to provide your Personal Data to a third party, we will take appropriate step to ensure that the third party will protect your Personal Data from loss, unauthorized access, use, modification or disclosure, and against other misuse.
What is your control over your Personal Data?
We understand your concern over your control regarding your Personal Data. Under certain
circumstances, you have the right to:
- Access your Personal Data;
- Access to information regarding processing activities relevant to your data;
- Rectify your Personal Data;
- Erase your Personal Data;
- Object to collection, use and disclosure of your Personal Data;
- Request to suspend the use of your personal data;
- Not to be subject to automated decision-making;
- Receive your Personal Data that is held by us in a readable format; and
- Withdraw your consent.
How to contact us?
If you have any questions about our compliance with PDPA, our privacy policy, or if you wish to access or correct the Personal Data we hold about you, please contact us at:
Address: No.43 Thai CC Tower 16th Floor, 164-166 Rooms, South Sathorn Road, Yannawa, Sathorn Bangkok
Call: 662-672 3728
Email: pdpatttinquiries@toshibatec.co.th
We will respond to your complaint or request in a timely manner if you provide your contact details. We take all complaints seriously and are committed to a quick and fair resolution. We
will not take the fact that you have made a complaint into consideration when we perform any of our other functions or activities. We will not charge you any fees in dealing with your request regarding your Personal Data under this Data Privacy Policy. However, there may be a charge involved for us to process a request under PDPA that goes beyond a request regarding your Personal Data.
Updates to this Privacy Policy
We may revise or update this Privacy Policy from time to time. Any changes to this Privacy Policy will become effective upon posting of the revised Privacy Policy via the Website.
We adhere to a strict policy prohibiting the payment, or offer or promise to make a payment, of anything of value to any public officials (any officer or employee of a government entity or any department, agency, or instrumentality thereof, or of a public international organization, or any person acting capacity for or on behalf of any such government or department, agency or instrumentality, or for or on behalf of any thereof.
As regards dealing with private entities, our policy also prohibits our officers employees and agents from offering, giving or agreeing to give any person or accepting or agreeing to accept from any person (including but not limited to any joint-venture partners, dealers, customers and agents as well as suppliers of services, intermediaries and consultants who perform services on our behalf), whether for oneself or on behalf of another, any gift, payment, consideration, financial or non-financial advantage or benefit of any kind which constitutes a corrupt and illegal practice under the Malaysian Anti-Corruption Commission Act 2009 or any other applicable laws of Malaysia, either directly or indirectly. For more information kindly refer to our Anti-Corruption Policy.
At Toshiba Tec (Thailand) Co., Ltd., we are dedicated to achieving the highest standard of occupational safety and health. Toshiba Tec Thailand is convinced that every incident and injury at the workplace can be avoided. We prioritize the wellbeing and safety of our employees as much as we do our business objectives.Health and safety stand as a paramount priority in our management approach, where continuous improvement is key to preventing workplace injuries and illnesses. Wherever applicable, we shall ensure that we:
- Demonstrate compliance to all health and safety laws and regulations;
- Minimize work-related incident and illnesses, mitigate associated risks, and to assess and safely manage any present or future potential hazards;
- Promote both physical and mental health, enabling every employee to maximize their potential;
- Foster a positive environment where both employees and contractors are involved and motivated to play an active role in the management of safety and health within the Company; and
- Set measurable targets for improvement in areas related to occupational health and safety.
Employees at all levels, including stakeholders, play a crucial role in advancing Toshiba Tec Thailand Group’s health and safety agenda. Through proactive communication, we contribute to enhancing conventional business practices to promote higher health and safety standards, reinforcing our commitment to responsible corporate citizenship. For more information kindly refer to our Safety and Health Policy.
Toshiba Tec Group firmly upholds the importance of human rights as a fundamental pillar of our values and operations. To reinforce this commitment, we undertook a human rights impact assessment, conducted with a third-party organisation specialising in human rights. This assessment has highlighted the key areas we must address to support and protect human rights, including:
1. Discrimination
2. Harassment
3. Health and safety
4. Forced labor
5. Child labor
6. Personal information/data and privacy
7. Corruption
8. Freedom of association and collective bargaining rights
9. Human rights issues related to technology and AI
10. Human rights issues related to the Environment and climate change
Further to this, Toshiba Tec Group maintains a due diligence mechanism that integrates human rights into related divisions, conducts monitoring, and communicates with stakeholders, and continues to work to prevent, mitigate and redress negative impacts on human rights. For more information kindly refer to our Human Rights Policy.